Images you upload
Photos are processed only to remove shadows and improve lighting. Files stay in short-lived, encrypted storage and are never re-used for unrelated model training.
Privacy Policy
How removeshadowfromphoto.com protects your photos and data
We designed our AI to brighten images without compromising your privacy. This policy explains what we collect, how we use it, and the controls you have. Last updated Jan 13, 2025.
Summary at a glance
removeshadowfromphoto.com processes only the information needed to run the service, troubleshoot issues, and keep your photos secure. We never sell your data, and we delete uploads quickly unless you ask us to retain them for history features.
Diagnostic logs
We collect anonymized usage metrics (device type, browser version, error signals) to ensure removeshadowfromphoto.com remains stable and responsive.
Account & billing data
If you create an account or buy credits, we store basic profile details and payment confirmations handled by audited processors and billing partners.
How we use your information
Every signal we collect supports the Remove Shadow from Photo workflow. We do not sell personal data or use uploads to train unrelated models.
Deliver the shadow removal service
We transform the image, generate previews, calculate credit usage, and make edited files available for download.
Improve quality & safety
Aggregated diagnostics help us reduce artifacts, catch abuse early, and maintain fair access for all customers.
Communicate important updates
We send transactional emails—such as login links, receipts, or critical policy changes. Marketing messages are opt-in only.
Security & retention
We apply modern security practices to protect your photos and account data. Uploads typically leave our active systems within 24 hours unless you enable history features or request extended retention for client work.
- Transport security via HTTPS and signed upload URLs.
- Role-based access controls for teammates who need to investigate incidents.
- Automated deletion queues that clear temporary files, typically within 24 hours.
- Regular reviews of infrastructure suppliers for compliance and data protection standards.
We will notify affected users and regulators of any data incident, consistent with applicable law.
Deletion controls
You can delete individual edits from the dashboard or ask us to remove your entire account. Once we confirm, we purge related files from active systems and routine backups within a commercially reasonable timeframe.
Email [email protected] with the subject line “Data Deletion” to begin the process.
Your privacy rights
Depending on your location, laws such as the GDPR, CCPA/CPRA, or other local regulations may provide additional rights. We honor valid requests regardless of residence.
- Request a copy of the personal data we store about you.
- Ask us to correct inaccurate information or update account details.
- Request deletion of images, logs, or your entire account history.
- Withdraw consent for optional communications at any time.
- Appeal automated decisions if moderation affects your access.
Infrastructure & hosting
We rely on reputable cloud providers with industry certifications. Some processing can occur outside your home region, but we apply safeguards such as Standard Contractual Clauses when required.
Payment processing
Payments are managed by vetted billing partners who handle card details. removeshadowfromphoto.com never stores your full payment information.
Analytics & support
Lightweight analytics help troubleshoot issues, and customer support tooling assists our human team in replying quickly. Vendors are contractually bound to privacy and security obligations.
Updates to this policy
We may revise this policy as we ship new features or comply with updated regulations. When we make material changes, we will note the revision date here and may email registered users.